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Your beneficiaries, donors, volunteers, and communities aren't just stakeholders—they're complex human beings with evolving needs, preferences, and behaviours. Too many third sector organisations make assumptions about what people want rather than truly understanding who they are.
Your beneficiaries, donors, volunteers, and communities aren't just stakeholders—they're complex human beings with evolving needs, preferences, and behaviours. Too many third sector organisations make assumptions about what people want rather than truly understanding who they are.